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Privacy Policy

Introduction

We are committed to respecting your right to privacy and protecting your information when you visit https://goldenpenrealty.com and use our services. In order to do so, we need to collect, process, and retain some personal information about you so that we can deliver our products and services in a way that supports your unique needs and interests. We want you to know that we take your privacy and the security of your personal information seriously. We also want to be transparent about the types of personal information we collect about you, how we use your personal information, and with whom we share your personal information and why. This Privacy Policy is intended to provide you with that information and to inform you of the choices you have regarding the use and retention of your personal information.

About This Policy

This Privacy Policy applies to the https://goldenpenrealty.com website and its associated products and services (“Golden Pen Realty”). The terms governing your use of our Website are defined within our Terms of Use. Please note that by using our Website, you are consenting to the terms defined within our Terms of Use and this Privacy Policy.

Additionally, we may develop and release new products and services from time to time. If the release of these products or services results in material changes to how we collect, use, or share personal information about you, we will update this Privacy Policy accordingly or will provide additional notices to inform you of such changes.

The Types of Personal Information We Collect About You and How We Use It

For the purposes of this Privacy Policy, personal information is considered to be “any information that can be used to uniquely identify you or that can be reasonably linked, directly or indirectly, with you.” The specific pieces of personal information we collect about you depend on how you use our Website and what services you subscribe to. However, the general categories of personal information we collect about you are described below:

Account Data

Account Data is information that we collect about you when you inquire about or subscribe to our products and services. This type of information typically includes name, email address, phone number, and mailing address, and enables us to contact you for purposes such as discussing your interest in our products and services, creating an account for you to access our online services. Once your account has been created, additional information about you, such as account and communication preferences, may also be requested to enable you to configure and personalize your account.

Usage Data

Usage Data is information that we collect about you regarding your use of our Website and typically includes:

  • Online identifiers such as IP addresses, MAC addresses, and cookie data

  • Information about the types of devices you are using to access the Website including device type, browser type, operating system, and language settings

  • Website pages you visit, including the date, time, and length of your visits

  • Which online services you use and how you interact with them

Usage Data helps us optimize the design and operation of our Website to suit your needs and diagnose technical issues.

What is a Cookie and How Is It Used?

A “cookie” is a small text file that is stored on your computer and makes it easier to navigate a website without repeatedly entering information such as your username, password, or preferences. We use cookies to store preferences, record user-specific activity, and enhance your user experience. Cookies may also be used for advertising purposes.

Sharing of Personal Information We Collect

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent—this information will not be shared with third parties.

We use appropriate technical and operational controls (e.g., encryption and access control) to protect your personal information. However, no system is entirely secure.

Requesting Deletion of Your Personal Information

At your request, we will delete (or anonymize) any information we have collected about you over the past 12 months. Note that:

  • We will not respond to more than two such requests in a 12-month period

  • We may retain data where there is an unresolved issue or legal obligation

  • Deleting your data may result in loss of access to certain parts of the Website or services

To request deletion, contact us using the “How to Contact Us” section of this Privacy Policy.

Notice to California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (“CCPA”) affords you the following rights:

Right to Know

You can request the categories and specific pieces of personal information collected, used, or disclosed in the past 12 months, including:

  • Categories of data collected

  • Purposes for collecting or using data

  • Categories of third parties with whom data was shared

  • Data disclosed or sold, if applicable

Right to Delete

You may request that we delete your personal information, subject to certain legal exceptions.

Right to Opt-Out of Sale

We do not sell your personal information and are not required to offer an opt-out.

Right to Not Be Discriminated Against

You won’t be penalized or charged extra for exercising your privacy rights.

How to Exercise Your CCPA Rights

To submit a request, contact us via the methods listed in the “How to Contact Us” section. CCPA requests may be made up to two times in a 12-month period.

Notice to Canadian Residents (PIPEDA)

Golden Pen Realty complies with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). We adhere to the following principles:

  • Limited Collection: Only necessary data is collected

  • Corrections: You may update your data by modifying your account preferences

  • Complaints/Access: Contact us for access or concerns regarding your information

Your data may be processed in the United States by third-party vendors, who are contractually bound to protect your information.

Use of Our Website by Children

Our Website is not intended for use by children under 13 years of age. We do not knowingly collect data from children under 13. If you are a parent or guardian and believe your child has provided us personal information, please contact us.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically. When changes are made, they will be posted on this page. Please review this policy regularly to stay informed of updates.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Golden Pen Realty
https://goldenpenrealty.com